Shopping FAQ - Online Help


  • How much will shipping cost?

  • Do you ship international orders?

  • What is your satisfaction guarantee and your return policy?

  • What payment methods do you accept?

  • What is your privacy policy?

  • Will my order stay fresh during shipping?

  • How will my order stay fresh during shipping?

  • Will you ship to a PO Box?

  • I live in Hawaii, Alaska or Puerto Rico, can you ship there?

  • I live in Manhattan, is there a special delivery service for the area?

  • Do you require someone to sign for the package at delivery?

  • Do you ship on national holidays?

  • What delivery days can I select for my order?

  • Why don’t you deliver overnight on Monday?

  • Can I select a Saturday delivery date?

  • Can I track my order status?

  • What are the shipping charges for wine and champagne?

  • I have wine and other Petrossian products in my order, how much will shipping cost?